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Vous préférez le français ? Cliquez ici pour accéder à la page d'aide en français

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🔗 Quick links

Click on the topic you are interested in to go directly to the relevant section.

🚑 Support Form

Need assistance not covered in our guides?

The support form below is the best way to ensure prompt resolution.

If you’d like to contact us you can do so at [email protected]

NewMail Support Ticket

🦉 Guides, tutorials, and answers.

🔐 How to log in to your NewMail profile

1. Start by visiting the following link: https://app.newmail.ai/
2. Click on the button at the bottom right Connect Outlook

1. Select the account you want to connect or reconnect

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Note: If this is your first time logging in, please wait 2-3 minutes for the AI to personalize your assistant. If the screen does not change, simply wait for the profile to open on its own.

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1. Once your profile opens, your AI assistant is now connected
2. Check that the role is yours. If it is not, this may be due to an empty outbox or a configuration error. Please report it here: [email protected]